Contact Us

For international shipments, you typically need:

• Commercial invoice (3 copies)
• Packing list
• Bill of Lading or Air Waybill
• Certificate of Origin (if applicable)
• Import/export licenses (if required)
• Any special certificates for regulated goods

Our team can guide you through the specific requirements for your shipment.

You can track your shipment in several ways:

• Use our online tracking tool on our website
• Call our customer service team at +963 11 7042
• Email us at info@sammantrans.com with your shipment reference

We provide real-time updates at every stage of your shipment's journey.

FCL (Full Container Load): You book an entire container for your goods. This is typically more cost-effective for larger shipments (usually more than 10 CBM). Your goods won't be handled with other shipments, reducing risk.

LCL (Less than Container Load): Your goods share container space with other shipments. This is ideal for smaller shipments (typically under 10 CBM) as you only pay for the space you use. However, transit times may be longer due to consolidation.

Our customs clearance process includes:

• Document preparation and verification
• Duty and tax calculation
• Submission to customs authorities
• Coordination of inspections if required
• Final clearance and release of goods

We have licensed customs brokers who ensure compliance with all regulations and expedite the clearance process.